Automotive Industry Seeks French Speaking Customer Service - $24k

An exciting opportunity: French Speaking Customer Service! This Remote position offers an immediate start for the right candidate. The role has a strong focus on Fluent in French and English. We offer a $24k - $30k per Year.

The House of Mercier is an innovative recruitment agency dedicated to matching talented individuals with exciting career opportunities across the world. We are currently seeking a French Speaking Customer Service Representative for the Automotive Industry to join our dynamic team. This position offers the opportunity to work with a leading automotive company, providing exceptional customer support and service to their clients. As a vital part of our team, you will play a key role in delivering outstanding service, resolving customer inquiries, and ensuring satisfaction in a fast-paced environment. Candidates should be passionate about customer service and possess excellent communication skills in both French and English. The ideal applicant will thrive in a collaborative atmosphere, be detail-oriented, and demonstrate a strong ability to multitask effectively. If you aspire to contribute to a customer-focused culture in a thriving sector, we invite you to apply and join us in shaping remarkable experiences for customers globally.

Responsibilities

What Your Day Might Look Like:

• Provide exceptional customer service in French and English to automotive clients and customers
• Respond to customer inquiries via phone, email, and chat in a timely manner
• Resolve customer issues and complaints with empathy and professionalism
• Collaborate with team members to improve customer service processes
• Maintain a deep understanding of automotive products and services
• Document customer interactions accurately in the system
• Follow up with customers to ensure satisfaction and address any ongoing concerns

• Fluency in French and English, both written and spoken
• Proven experience in customer service or a related field
• Strong communication and interpersonal skills
• Ability to handle challenging situations with patience and professionalism
• Familiarity with the automotive industry is a plus
• Proficient in using customer service software and tools
• Strong organizational skills and attention to detail

Monthly Salary

2 Extra Salaries Per Year

Fully Paid Training

Fully Paid Relocation Package ( Flight, Transfer and Hotel )

Monthly Performance Bonus

Private Insurance

And More...