Airlines - Remote Announces FULL TIME German Speaking Client

Join our dynamic team at Airlines - Remote as a German Speaking Client Service Consultant! An immediate start is available for this Remote-based position. You'll leverage your skills in Fluency in German and English to succeed. This position comes with a salary of Competitive salary.

Patrique Mercier Recruitment is excited to offer a fantastic opportunity for a German Speaking Client Service Consultant for Airlines, working remotely from Greece! If you are passionate about the aviation industry and can deliver outstanding customer service, this role is tailor-made for you.

In this position, you will serve as a key point of contact for German-speaking clients with inquiries related to airline services and bookings. Your role will involve assisting customers, providing solutions, and ensuring a smooth and enjoyable travel experience.

Join our innovative team and immerse yourself in a dynamic work environment while enjoying the flexibility of remote work from the beautiful landscape of Greece!

Responsibilities

• Respond to inquiries from German-speaking clients regarding flight bookings, changes, and cancellations
• Assist clients with account management, travel itineraries, and service-related issues
• Resolve customer complaints with empathy and efficiency
• Document client interactions and maintain accurate records in the system
• Collaborate with airline partners to ensure exceptional service delivery
• Stay informed about airline policies, schedules, and promotions to provide accurate information
• Participate in ongoing training sessions to enhance product knowledge and service skills

• Fluency in German and English, both written and spoken
• Previous experience in customer service or consulting, preferably in the airline or travel sector
• Strong communication and interpersonal skills
• Ability to handle inquiries and resolve issues efficiently while maintaining a positive attitude
• Detail-oriented with excellent organizational skills
• Familiarity with airline operations and booking systems is a plus
• Ability to work independently while being part of a remote team
• Strong problem-solving skills and a customer-centric approach
• Flexibility to adapt to changes and a willingness to learn

• Private Health Insurance
• Training & Development
• Performance Bonus / Holiday Bonuses
• 2 Extra Salaries Per Year
• Fully Paid Training
• Good Salary
• Fully Paid Relocation Package ( flight, transfer and hotel for the first month )
• Many extras